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HVAC Service Technician

The Service Technician performs semi-skilled and skilled work in the operation, maintenance, and repair of heating, ventilation, and air conditioning systems. The Service Technician provides exceptional customer service and educates customers regarding technical and investment decisions by providing multiple options and solutions while making service calls in customer's homes.
Primary Responsibilities:
Serves the clients of the company by expertly servicing, repairing, heating and air conditioning systems.
Services, repairs, and/or proposes replacement of gas furnaces, air conditioners, heat pumps, electric furnaces, packaged terminal units, ductless split systems, humidification and dehumidification equipment, electronic air cleaners and air purification systems, residential control systems to include
Troubleshoots, adapts, and resolves/repairs all issues to keep equipment functioning properly.
Tests each system after service/repair is complete to ensure the system is functioning properly.
Performs proper inspection of customer system to prevent future issues.
Explains each service and repair performed to customers.
Knowledge of the fundamental of operational functionality of residential heating, air conditioning, and ventilation equipment.
Abiding by ALL One Hour standards of performance and code of ethics.
Solid communication and customer service skills.
Must have appropriate trade tools.
Valid driver's license and a clean driving record.
Ability to pass a background check and drug screen.
Educational/certification requirements:
GED or High School Diploma.
EPA certification.
One Hour Air offers great benefits such as health care coverage, paid time off, 401k matching, skilled and knowledgeable leadership, training and more! One Hour Air builds a strong team atmosphere that encourages a family culture, built on strong ethics and professionalism. Being part of our team also allows our team members to participate in various team activities outside of the office that further develop the culture we have created. Such events include local charity events, company picnics, outdoor activities, dinner cruises and more!


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